1. Introduction & Data Controller
UroWell Health Advisory Ltd ("we", "us", "our") is committed to safeguarding the privacy and personal data of our website visitors. This Privacy Policy outlines our practices regarding data collection, processing, and storage in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The designated Data Controller for all personal data gathered through this website is:
- Entity: UroWell Health Advisory Ltd (Company No. 13849120)
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Data Protection Officer Email: [email protected]
2. Special Category Data & Interactive Self-Assessment
We recognise that information regarding your urinary or prostate health constitutes Special Category Health Data under Article 9 of the UK GDPR.
Zero Server-Side Health Storage: All calculations performed via our interactive International Prostate Symptom Score (IPSS) tool occur entirely on your local client device within your web browser. We do NOT transmit, record, sell, or store your quiz selections, symptom severity scores, or health results on any remote web server or third-party database.
3. Personal Information We May Collect
When you voluntarily interact with UroWell UK, we may process:
- Direct Contact Data: Name, email address, and message contents when you submit an enquiry via our contact form.
- Technical Data: Anonymised IP addresses, browser types, operating systems, and page response times strictly for technical performance and site security.
- Cookie Data: Strictly necessary session tokens to maintain website layout preferences and cookie choices.
4. Lawful Bases for Processing
We process personal data only when a valid lawful basis under Article 6 UK GDPR exists:
- Consent: When you provide clear affirmative consent (e.g. contacting our support team).
- Legitimate Interests: Necessary for the secure operation, anti-fraud protection, and editorial integrity of our informational services.
- Legal Obligation: Where retention is mandated by British law or statutory authorities.
5. Third-Party Sharing & International Transfers
We do NOT sell, rent, or trade your personal data. We only utilize trusted UK and European technical service providers (such as hosting and security infrastructure) bound by strict Data Processing Agreements (DPAs) in compliance with ICO guidance.
6. Your Statutory Rights Under UK GDPR
As a UK resident, you retain the following statutory rights:
- The right of access (Subject Access Request - SAR).
- The right to rectification of inaccurate information.
- The right to erasure ("right to be forgotten").
- The right to restrict or object to data processing.
- The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Contact Our Data Protection Team
To exercise any of your rights or request further clarification regarding our data practices, write to: [email protected] or UroWell Health Advisory Ltd, 71-75 Shelton Street, London, WC2H 9JQ.